1. HOW DO I MAKE PAYMENT?
For local orders, we accept payment through online banking, debit card, credit card and manual bank transfer at your nearest bank. (if you use manual bank transfer, please email us your receipt at email@example.com)
Please make sure that you insert all your payment details such as your orders, address, contact number, contact name, bank-in amount, bank-in date and your bank name.
For international orders, you can make your payment using debit card, credit card and online banking.
2. HOW DO I KNOW IF MY ORDERS READY TO SHIP?
We will email you a confirmation of your order through email after your order have been processed.
We will send your tracking number through your email.
3. CAN I WRITE A NOTE TO THE RECEIVER?
We would like to apologise that we are not provide that kind of service.
4. I HAVE RECEIVED MY ITEMS BUT THEY ARE DAMAGED.WHAT SHOULD I DO?
Kindly contact us through email, firstname.lastname@example.org. Please send us your damaged item as soon as possible so that we can replace with another stock.
5. HOW DO I TRACK MY ORDER?
You will receive your tracking number form courier service via email.
6. WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCTS?
Please inform us through email and send us back your item.